Here’s a question to hurt your brain - and possibly your ego:

Why don’t I listen?

If you could not take that personally, then you could consider the following:

What would happen, or what would be available, if I did listen? What am I missing when I am not listening?

Of course, that leads...

I have several thoughts running through my head this week, given the three cities I was in, plus all the calls I had in between. As always, you - the agents on the court, doing the business - give me the material each week. 

The first set of observations from the week was the following: 

• How can...

In the 1950’s, Leon Festinger coined the term ‘cognitive dissonance’, which is the mental discomfort you feel when your beliefs, values, or actions conflict with each other. Human beings also don’t want to be wrong or look dumb. It helps explain why people sometimes defend choices they already know ...

I have a lot of opinions. 

In fact, the more opinions I have, the more worthless they are.

How could I know everything about everything? Of course, I cannot. I just keep thinking I can. 

Today, I want to take a deeper look at opinions. 

There are at least two kinds of opinions I want to explore....

Almost every agent has faced this situation: your seller client prices their home at whatever number they believe it's worth - regardless of the market data.

It goes the same way with buyers: “We believe the home is only worth $750,000, so we will start our offer at $695,000,” they say. Meanwhile, ...

Last week's email was written from the Starbucks by my house. I write there every other Saturday morning because our house cleaners come at 8 am.

Sometimes there is a homeless person hanging around out front, sometimes they are inside. Sometimes, there is a not-totally-homeless person on a chair cl...

A coaching client booked her call for this past week. She showed up 5 minutes late - after I reminded her via text and then resent the Zoom link.

When she got on Zoom, she said, “Your coaching isn’t working.”

Or maybe she’s not working the coaching.

Now, maybe my coaching is no good. Or maybe the...

I missed you!

We spent two days doing a deep dive on what is really at the heart of Being A Professional Worth Hiring. More importantly, what does it mean to be Profoundly Satisfied in your business - and life?

When was the last time you spent two days immersed in that question?

The participants ...

In case you were wondering what happened with Paul from a couple of weeks ago, below is Part II of the situation with my coaching client. (Here was the original story.)

In the end, Sam did not want to represent himself; he wanted Paul to do it, but only after a lot of negotiation. The buyer agreed ...

Here's an intriguing story and lesson from the week...

Paul, the real estate agent, has a client named Sam. Six or seven years ago, Paul helped Sam buy a house for $1,800,000. Sam calls Paul and says, “Hey, we are thinking of buying a new home, can you help us?” Sure. 

Sam says we have this house ...