Well, it’s not that it’s overrated; my assertion is that it is misunderstood.

In the dictionary, rapport is “a friendly, harmonious relationship characterized especially by agreement, mutual understanding, or empathy that makes communication possible or easy.”

However, in my experience, people ope...

There are at least a million realtors running around this country, so....why should anyone hire you? 

Note: if they ask you that question, consider that you have a problem!

The fundamental question clients should be asking when hiring a real estate professional: Do they trust you to do right by th...

“The key to growth is to learn to make promises and keep them.” – Stephen Covey

 

Without a doubt, one of the things I hear the most from agents in terms of what will make a difference in their business:  accountability and consistency. I don’t think it means what they think it means.

This we...

Almost a year ago, on a coaching call, I said, “Leads are for losers. Clients are for Closers.”

Real estate is this simple: Do you want a list of 200 leads or 200 clients?

Stop looking for leads! Look for clients!

How do you look for clients? Great question, because that’s what my next book is ab...

Commitment is about doing something you said you would do long after the inspiration is gone. In other words, doing what you said, whether you feel like it or not.

In Merriam-Webster, commitment is “an agreement or pledge to do something in the future.”

In other words, if you say you are going to ...

You (probably) know by now that I am in the middle of writing my next book, “How to be a Professional Worth Hiring.” Today’s post is an example of how not to be a professional worth hiring.

During the last few weeks of December, there was a contract surgeon working at a local hospital, covering for...

You (probably) know by now that I am in the middle of writing my next book, “How to be a Professional Worth Hiring.” Today’s post is an example of how not to be a professional worth hiring.

During the last few weeks of December, there was a contract surgeon working at a local hospital, covering for...

A few people were VERY UPSET and OFFENDED by yesterday’s email!

On one hand, my apologies.

On the other hand, GREAT!

I can see how it could be misinterpreted - that some people had a great year despite the market not helping, and they felt like I was dismissing their success. If that was you, my ...

Great news for any of you struggling with “social media”!

Derek Thompson posted on his Substack some interesting thoughts on the convergence of media. His post is entitled, “Everything is television.” Here’s what caught my attention:

“...only a fraction of time spent on Meta’s services—7% on In...

Over the last few weeks, I have had a little extra fun in my workshops. The first question I ask the group is, “Next year, are most agents going to have a better year, a worse year, or pretty much the same?”

The group always answers, “The same.”

Then I ask, “What about you?”

The group emphaticall...

Next year starts now. You know this already. (Not right now, it’s totally fine to have this weekend off...but when Monday comes, you are back on duty!)

Anyway, what you are doing now dictates your results in the first quarter of 2026. Did you just get a little pit in your stomach? Maybe like, “WAIT...

I was on the phone with a realtor in South Florida who leads a team of agents. He went blind late in life, and he often says, “I had to lose my vision in order to see.” By the way, he became a realtor after losing his sight.

We were having an incredibly impactful conversation, and then he said some...