Good stewardship is serving others while honoring the trust they placed in you. It is responsibly managing anything extended to your care, ensuring that your actions reflect protection and a commitment to using resources for the greater good.
Good stewards do the right thing, even when doing the ri...
“Levity is a mind-set,” said Naomi Bagdonas, author and lecturer at the Stanford Graduate School of Business, specializing in leading with humor and humanity. “It’s looking for reasons to be delighted rather than disappointed in the world around you.”
As a real estate professional:
- When you have...
Let me simply start with: integrity is a massive and critical virtue, and most importantly, I am not the expert on this matter: many more scholars, thinkers, and leaders have developed large bodies of work on this topic. Yet, operating with integrity and restoring it where it’s lacking is, in my exp...
On July 1st, 1776, our founding fathers were struggling mightily to come to a consensus about declaring independence. It was not a foregone conclusion.
At ten o’clock, John Hancock sounded the gavel. Congress was to begin the day’s discussion on independence. John Dickinson, the prominent and once ...
“Everything we hear is an opinion, not a fact. Everything we see is a perspective, not the truth.” — Marcus Aurelius
A good advisor can clear the mirror for you, so to speak. You are that person for your clients.
Operating with perspective is twofold. First, you must be unattached to your vie...
Do you have a relationship-focused business? Or a transaction-focused business? I don’t believe they are the same thing.
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For bigger groups and organizations, they tend to be focused on transactions. Individuals seem to be more likely to focus on relationships. But that’s not a hard and fast r...
I don’t know if this is universally true, but my experience with doctors and the public is that the average person goes to the doctor with some problem, and the doctor tells them what to do. Sometimes the patient does what the “doctor orders,” and sometimes the patient does not.
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At other times, ...
What does the public think of real estate agents?
They think we are liars.
By the way, the public also thinks we are:
- Never on-time
- Make too much money / overpaid
- Don’t “do” anything
- Unprofessional: in our attire, vocabulary, and actions
- Unreliable
- Pushy and/or Salesy
At any rate, withi...
When shit goes sideways, what do you do?
It’s easy to be curious, patient, and empathetic when things are working. What happens when things are not working? What happens when the client changes their mind? What happens when that big deal falls apart?
Conversely, what do you do when things get ten...
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“Patience is the ornament of the brave. Patience is the real badge of courage; it is equally the mark of love.” — Eknath Easwaran
While we are not “really” salespeople, we often think we are. In some states, our license actually says real estate salesperson, but our contracts that clients sign w...
Virtue #3 - Being Objectively Curious
What is being objectively curious?Â
I think it’s easier to start with what it isn’t: not putting your stuff on the client. When your client has to make a decision, can you get out of the way?
It’s not about what you think. It’s not about how you feel. It’s no...
You may know that I am in the middle of writing my second book, Being A Professional Worth Hiring: The 13 Virtues That Distinguish You As A Trusted Advisor. Today, and possibly for the next several weeks, I am sharing the 1st draft of each virtue. Consider it a preview of the book.
Some of you ma...